Shaffer v. George Washington University

If you received an email from noreply@Epiqpay.com, this email is legitimate. You received this email as digital payment is the primary means of distributing awards from the Shaffer et al. v. George Washington University et al. Settlement. Tremendous, one of our third-party payment partners, will process your payment and notify you of your payment status.

If you have any questions about the EpiqPay email you received, please contact us at 1-888-302-6048 or write us at the below address and provide us with your full name and current email address so we can look up your file:

Shaffer et al. v. George Washington University et al.
c/o Settlement Administrator
P.O. Box 2178
Portland, OR 97208-2178

Being a member of the Settlement Class, you are entitled to receive your award either electronically through EpiqPay or by paper check.

Claiming your EpiqPay payment is simple and easy. All EpiqPay payment and reminder emails contain a ‘Claim Payment’ link. Please click the ‘Claim Payment’ link before the payment expiration date listed in your email. The link will take you to a payment dashboard where you can choose your preferred method of payment.

If you filled out a payment election form and chose Venmo/PayPal and provided your email address, then you will receive your payment digitally. Don't forget to check your spam folders. If you opted to have your award payment issued by check, you will receive your award as a paper check.

The digital payment options presented to you when you click ‘Claim Payment’ in your EpiqPay email are the only options available under this Settlement. If none of the options presented to you on the selection screen interest you, a paper check option is available for this Settlement. Please note that the paper check reissue process can take 6-10 weeks to complete. To receive a paper check, you may select that option by clicking “If you'd like to receive a check click here” in the footer of the “Claim Payment” email sent to you on August 26th.

The contact email for our payment partner, Tremendous, is help@tremendous.com. Please contact them directly if you are experiencing any delivery issues. If you already received an email confirming that your payment has been processed, when you contact them reference your ‘Reward ID’, listed above the EpiqPay logo on your post-selection notification email.

If you unsubscribe from any of the payment emails you receive on this matter, you will no longer be able to claim your payment digitally. If you unsubscribed from receiving digital payment notifications from EpiqPay but would like to receive a paper check reissue, please let us know.

If you did not claim your payment by the expiry date listed in your EpiqPay emails, the link will expire, and you will no longer be able to claim your payment digitally.

Due to variability in individual user email account security settings, EpiqPay emails can sometimes go to junk or SPAM folders. Before we consider other routes to resolve your issue, please search your inbox for emails from noreply@Epiqpay.com. If you find the email there, move it to your inbox and/or mark the email as from a ‘trusted sender’, so that future EpiqPay emails regarding this Settlement do not end up in those folders.

Once you receive an ACH payment confirmation email, it may be 24-72 hours after the ACH is initiated before funds are available in your selected bank account. If you have not received the funds within 72 hours of receiving the payment confirmation email, or you have any further concerns about your ACH, please let us know.

Those selecting the check tile option on the EpiqPay payment wall will typically receive a physical check 6-10 weeks after making their selection. Please be patient while we process your request. Processing and postal delivery times for checks may vary.